Employee Audio Monitoring with Computer Audio Recorder

Audio Recorder can be used to capture remote computer microphone and speaker audio and to listen live when needed.

This feature allows managers to hear call and meeting context when screen activity alone is not enough.

Typical use cases include:

• Reviewing support or sales calls for quality checks.
• Checking if employees follow required call scripts.
• Investigating complaints where spoken conversation matters.
• Keeping audio proof from incidents for later review.
• Running scheduled recording during high-risk time periods.

Audio Recorder

Audio Recorder captures remote computer microphone/speaker audio, supports scheduled recording, and includes live listen mode for immediate supervision.

Toolbar Actions

• Start and Stop control recording on selected computers.
• Apply settings saves and sends current profile to remote computers.
• Use the same settings for all computers switches between shared policy and per-computer profile.
• Listen starts/stops live audio streaming (with source and noise-reduction options).

Recording Settings Explained

• Record microphone and Record speaker choose capture sources.
• Noise reduction improves clarity on noisy remote computers.
• Quality controls compression level.
• Max file size (Mb) rolls to a new file when threshold is reached.
• Schedule recording uses schedule tasks to start/stop automatically.

Storage and Download Pipeline

• Recordings are saved as .ogg audio files.
• Console downloads recordings in background and merges local and remote lists in one browser.
• Downloads run in parallel per computer to keep sync responsive on large fleets.
• Delete recording from agent after download keeps remote computer storage low.
• Override download location lets you choose where downloaded audio files are stored.

Recordings Browser

• Left tree filters by user/date; right list shows recording timestamps.
• List supports playback and file actions for selected records.